A2iA, an award-winning developer of artificial intelligence and machine-learning based software for the worldwide data capture, document processing, and payment systems markets, announced a partnership... View More
What major changes happening now will transform the document management landscape over the coming years? Over time, products improve through innovation, but it can be tough to understand which innovation... View More
There is a lot of ongoing talk about artificial intelligence and machine learning and how it can provide superior results for document processing automation. Terms like “learning” and “training”... View More
This article is about information governance (IG). Trust me. I’ve been reading, thinking, and talking to smart folks about the future of automated vehicles—artificial intelligence (AI) robots... View More
I’m currently working on an upcoming report on the impact of artificial intelligence on collaboration, and we’re seeing a growing trend toward what I’m calling "intelligent collaboration."... View More
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done